Strategy Feels Theoretical

February 23, 2026

By Gregory J. Cowan, Director of Strategic Planning, Justice Administrative Commission

When strategy is not connected to our daily activities, it can feel theoretical. In Sterling’s language, this translates to a strategy that may have an approach … Read More


When Leaders Don’t Trust the Data

February 16, 2026

By Gordon Klein, Founder & CEO, Reflect Excellence, LLC

Fortune 500 companies lose an estimated $31.5 billion a year due to failing to share knowledge across teams. Not because the data doesn’t exist — it does. There’s … Read More


Burnout Isn’t Personal — It’s Organizational

February 11, 2026

By Bob Madeiros, CEO, Nature Coast Quality Associates, LLC

Across industries, leaders are watching a troubling pattern unfold. High performers are disengaging. Trusted team members are exhausted. Top talent is quietly walking out the door. Too often, … Read More


Find a Room Where Everyone Doesn’t Look Like You

January 29, 2026

By Juli Lewis, CUDE, CMPFinCap, CCUFC, CCUE, VP,VP of Community Engagement, USF Credit Union

After 35 years in the credit union industry, you might think I’ve seen every type of conference there is. And honestly? About 95% … Read More


Sterling Leadership Fellows, Cohort Two on the Move

September 30, 2025

By Phil Centonze, Director, Sterling Leadership Fellows, Managing Partner, POS-IMPACT LLC

The second cohort is well underway. This year’s participants have already had themed program sessions on systems perspective, visionary leadership, customer-focused excellence, and valuing people.

In … Read More