Ever tried to build a house without a hammer? If you’re not including advocacy in your communications toolbox, then that’s exactly what you’re doing—you’re trying to create a structure without … Read More
Lean Six Sigma is all about excellence: a philosophy of striving for excellence in everything you do; a standard of excellence yielding no more than 3.4 defects per … Read More
Hear directly from participants in the Tallahassee Summit and learn how the Sterling process can help your business.
Florida Department of Children and Families Secretary Mike Carroll discusses how the Florida Sterling Council can benefit businesses in any economic sector.
Building a culture of innovation is the direct responsibility of top leaders if they are serious about working towards the
How does a mission statement create an innovative culture? Something so simple as a mission statement on the surface appears to be too … Read More
For many decades, the term “Quality” was used to describe a desired state of outcomes in organizations. Today, in many organizations … Read More
Lars Houmann, president & CEO of Florida Hospital, discussed their journey to the Governor’s Sterling Award and how any organization can substantially benefit from all that Sterling offers Florida. As … Read More