Organizational Assessments

The Sterling Council offers several levels of assessments. This allows your organization to match the breadth and depth of the assessment engagement with your resource commitment, and where your organization is in its journey to excellence. There are two approaches central to the Sterling assessments, which are Consulting and Competing. These varied approaches allow your organization to select the best assessment method for moving your organization forward.

Consulting assessments include the Sterling Manufacturing Business Excellence (SMBE), Sterling Collaborative, and Sterling Collaborative + Results. These assessments include the submission of an Organizational Profile that defines your organization’s key factors of success through response to “what” questions. These formal assessments provide direct consultative insights around key strengths and opportunities for improvement based on Sterling Award Criteria. Consulting assessments allow your organization to focus on a systems approach, engage leaders in your Leadership System, establish a performance baseline, and determine the most suitable approach for your organization to leverage best practices.

Competing assessments include the Sterling Manufacturing Business Excellence (SMBE) Award, Governor’s Sterling Award (Florida), Georgia Oglethorpe Award (Georgia), and Sterling Sustained Excellence Award. Each series of competing assessments utilizes specific assessment processes, methods, and techniques that complement the award processes. For example, the Governor’s Sterling Award and Georgia Oglethorpe Award assessments require an online written application, utilize the most robust assessment process, include detailed feedback reports, and are evaluated by the Sterling Panel of Judges who make recipient recommendations based on Applicant organizations demonstrating “role model” performance.

All Applicant organizations are recognized at the annual Governor’s Sterling Award banquet for their journey of performance excellence.

The Executive Summary includes key themes for strengths and opportunities for improvements. Developing and accelerating levels receive recommendations as part of the Executive Summary. All organizations receive recognition at the Annual Sterling Conference.

See full descriptions of the management assessment services in this section.

Follow up consultation services and training are available at all levels to take you further on your Path to Excellence.

Call the Sterling Office at 850-922-5316 if you would like to have a discussion about the assessment options,
and which assessment might be the right fit for your organization.

Assessment Name	Assessment Type	Applicant Engagement	Applicant Submittals	Assessment Team	Feedback Report	Best-Practice Coaching
STERLING MANUFACTURING BUSINESS EXCELLENCE	Consulting & Competing	Leaders & Managers	Org Profile	3 to 8 Examiners	In-Person Category Level	During Feedback Report Delivery
STERLING COLLABORATIVE	Consulting	Leaders, Managers, & Employees	Org Profile	4 Examiners	Written Item Level	During Site Visit
STERLING COLLABORATIVE + RESULTS	Consulting	Leaders, Managers, & Employees	Org Profile	4 Examiners	Written Item Level	During Site Visit
GOVERNOR’S STERLING & GEORGIA OGLETHORPE	Competing	Leaders, Managers, & Employees	Org Profile & Online Application* (50-Page)	8 to 10 Examiners	Written Item Level	Upon Request
STERLING SUSTAINED EXCELLENCE	Competing	Leaders & Managers	Org Profile & Online Application* (20-Page)	3 Examiners	Written Executive Summary	Upon Request

*All applications include organizational results