A New Era of Leadership Begins Now

By Dione Geiger, President, The Sterling Council

Next week, leaders from across Florida, Georgia, and beyond will gather at the 34th Sterling Leadership Conference at the JW Marriott Bonnet Creek in Orlando. While conferences often focus on trends, tools, and … Read More


The Five Layers of Continuous Improvement

By Randy Ledbetter, Founder & CEO, R Ledbetter & Associates

Most Organizations say they want a culture of continuous improvement.

But they try to build it first.
That’s the mistake.
Culture isn’t the starting point. It’s the result.
You don’t … Read More


A Systems Perspective in a Leadership System

Alaa A. El-Halwagy, Chairman, Sterling International

A systems perspective in the context of a leadership system reframes leadership from an individual-centric activity to an interconnected, dynamic capability embedded across an organization, rather than focusing solely on the traits or behaviors … Read More


When Accountability Is Unclear, Performance Always Follows

Roland J. Martinez, Board Chairman, The Sterling Council

Accountability drives performance in any organization—only when it is integrated with other systems, not applied inconsistently. Within the framework of the Sterling Criteria for Performance Excellence, accountability isn’t just about holding frontline … Read More


Silos Are Getting Worse, Not Better

March 17, 2026

Randy Ledbetter, Founder & CEO, R Ledbetter & Associates

Silos within an organization hinder innovation, efficiency, and customer satisfaction. A siloed structure causes different departments to work in isolation, leading to communication gaps, disconnected strategies, and operational … Read More


Engagement Efforts Aren’t Working

March 3, 2026

Monique Akanbi, SHRM Membership Initiatives Director

Across industries, leaders are investing more than ever in employee engagement.

Pulse surveys. Recognition programs. Wellness initiatives. Leadership town halls. New communication platforms.

And yet, many organizations quietly ask the same … Read More


When Results Feel Short-Term and Fragile

February 27, 2026

By Dione Geiger, President, The Sterling Council

Across industries, I’m hearing the same quiet concern among leaders.

Revenue may be up. A major initiative may have succeeded. Engagement scores may have improved. Yet beneath those results lies … Read More


Strategy Feels Theoretical

February 23, 2026

By Gregory J. Cowan, Director of Strategic Planning, Justice Administrative Commission

When strategy is not connected to our daily activities, it can feel theoretical. In Sterling’s language, this translates to a strategy that may have an approach … Read More