Authored by: Bob Seemer – 20 year member of the Florida Sterling Council Board of Directors

Return on Investment, or “ROI”, is a performance measure used to evaluate the value of a potential investment, to compare the efficiency of several … Read More

Authored by: Norma Krech, Business Performance Consultant with R Ledbetter & Associates, and Sterling Master Examiner

Collaboration

Although there are several definitions for the term collaboration, the common theme is “working together to achieve a common goal.” Let’s break … Read More

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Authored by: Norma Krech, Business Performance Consultant with R Ledbetter & Associates, and Sterling Master Examiner

Is the Sterling Collaborative Assessment Right for You?

A Sterling Collaborative Assessment teams your organization’s senior leaders with the most highly experienced Florida Sterling … Read More

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Dan Vicker serves as a consultant, executive coach, and a subject matter expert in organizational development, leadership, and culture. He currently serves as an organizational development facilitator for many organizations in the US and abroad. He is a faculty member … Read More

Authored by: Chris Catania, Customer Experience Leader, Senior Vice President, Florida Region, Wells Fargo & Company

With more than 15 years financial industry experience, Chris Catania serves as the Customer Experience Leader for Wells Fargo Florida Community Banking.  In this … Read More

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Authored by: Leanna Bolyard is the Sr. Coordinator for Strategic Planning & School Improvement / Manager, Research at Pinellas County Schools

Becoming a Sterling Examiner has provided me with personal fulfillment and professional growth. The Examiner process aligns perfectly with … Read More