Authored by: Bob Seemer – 20 year member of the Florida Sterling Council Board of Directors

Return on Investment (ROI) examples like the one used in last week’s post reveal one of several limitations when using ROI, particularly when … Read More

Authored by: Bob Seemer – 20 year member of the Florida Sterling Council Board of Directors

Return on Investment, or “ROI”, is a performance measure used to evaluate the value of a potential investment, to compare the efficiency of several … Read More

Authored by: Norma Krech, Business Performance Consultant with R Ledbetter & Associates, and Sterling Master Examiner

Collaboration

Although there are several definitions for the term collaboration, the common theme is “working together to achieve a common goal.” Let’s break … Read More

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Authored by: Norma Krech, Business Performance Consultant with R Ledbetter & Associates, and Sterling Master Examiner

Is the Sterling Collaborative Assessment Right for You?

A Sterling Collaborative Assessment teams your organization’s senior leaders with the most highly experienced Florida Sterling … Read More

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Dan Vicker serves as a consultant, executive coach, and a subject matter expert in organizational development, leadership, and culture. He currently serves as an organizational development facilitator for many organizations in the US and abroad. He is a faculty member … Read More

Authored by: Chris Catania, Customer Experience Leader, Senior Vice President, Florida Region, Wells Fargo & Company

With more than 15 years financial industry experience, Chris Catania serves as the Customer Experience Leader for Wells Fargo Florida Community Banking.  In this … Read More

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